Refund Policy

Returns


Thank you for shopping at Fitaumax.com.

If somehow you purchased the wrong size, we are here to help.

Exchange Policy:

Our Exchange Policy lasts 15 days. You have 15 calendar days to return Bras and Lingerie from the date of purchase.  After 15 calendars days, your items may not be eligible for Exchange.

To return an item, log onto your Fitaumax account and complete the reason for return. To be eligible for a return,

Your item: -

- must be unused

- must be in the same condition that you received it.

- must be in the original packaging.

- no signs of wear.

- no signs of wash

- no smell of deodorant or perfume.

 Then mail you return to the address below:-

7523 Main Street, Suite 670006, Kew Gardens Hills NY 11367, United States.

Exchange: 
Once your return has been received and inspected, we will send you a confirmation email. We will also notify you of the approval of your Exchange/Credit.
If your bra size is available, then your exchange will be processed immediately, otherwise a refund will be processed immediately. The refund will be sent to your card. 

Refund:
Once your return has been received and inspected, we will send you a confirmation email. 
If you requested a refund and not exchange then your refund will be processed immediately. The refund will be sent to the card used. 

Late or missing Exchange/Credit:
If you did not receive your Exchange/Credit after 15 days, please contact us at info@fitaumax.com.

NON RETURNABLE ITEMS:

PANTIES:- Due to their intimates nature, PANTIES are non returnable. 

Gift Cards:- Gift cards are equally non returnable.

Clearance items:

Clearance items are final sales. They are neither eligible for returns nor exchange. Only regular priced items are eligible for returns or exchange.

For additional information please send us an email at info@fitaumax.com.

Send your item to:

7523 Main Street, Suite 670006, Kew Gardens Hills NY 11367, United States.

Gifts:
- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, we either send you the exchange or send the refund to the gift giver. 


Shipping:

Shipping costs are non-refundable.
To return your item, you should mail the item to:

Fit Au Max INC 7523 Main Street, Suite 670006, Kew Gardens Hills NY 11367, United States
You will be responsible for the cost of return shipping. If you are shipping any item over $75 to us, we strongly recommend you use a traceable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item without traceable service.

Eligible Exchange:

Please note, you will be responsible for the shipping cost back to you.

We will promptly ship out the exchange to you.

 

THANK YOU FOR SHOPPING AT FITAUMAX.COM